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Question: Discuss about theUse of Information Technology in Business forKnowledge. Answer: Introduction The role of management plays a major role within an organization. Every workplace requires a manager who would be able to perform and shape the business processes within the particular organization. The task of managing an entire organization requires a lot of experience and knowledge in order to handle the situations that would arise within the organization (Goetsch and Davis 2014). The manager is a title of a job that would be used within an organization in order to represent an employee who possesses certain responsibilities and duties, which would help them to lead different departments. The manager of an organization is consigned to a precise level within the chart of an organization. The employees who possess the job title of a manager have some major significant diverse duties and responsibilities of their job for the people and functions (Kam Sing Wong 2013). The description of the job of a manager would vary from one organization to another, which would depend on the detailed responsibilities that would be assigned for the function of the job. The managers of an organization would be responsible in order to ensure that that all the employees would be performing their jobs correctly, thoroughly and within the proposed time. The expectations and goals should be made clear to the employees. The role of a manager and the description of their job are at the classification level within the organization. It would integrate the various functions and the departments for the success of the implementation. A Brief Discussion on the Managerial Skills, Knowledge and Abilities The Managerial Skills The managerial skills are described as the knowledge and the ability of different individuals within the managerial position. These skills are much needed in order to fulfill some of the specific activities or tasks of the management. The ability and knowledge could also be learned and practiced. These can also be acquired with the help of the practical implementation of the required tasks and activities. There are three kinds of skills that would be required by managers for a successful process of management. These are technical skills, skills based on conception and human or interpersonal skills of management (Rosemann and vom Brocke 2015). The technical skills are needed by the organization in order to provide the manager with the ability and knowledge for using various techniques so as to achieve their goals. The technical based skills would not only be related with the machines, tools of production or any other kind of equipment but they could also be the skills that would be required in order to increase the level of sales, design various types of services and products and hence market them (McDonald and Wilson 2016). The conceptual based skills have the potential to present knowledge or the ability of a manager to think in an abstract way. This would mean that the manager could view the entire analysis and perform the diagnosis of the different departments. With the help of these skills, they would be able to predict about the future of the business within the organization. The conceptual based skills are a much vital need for the top level managers. The importance of the conceptual based skills would rise from the bottom of the hierarchy of the management to the top position in the hierarchy (Creasy and Anantatmla 2013). The human or interpersonal skills of management would present the knowledge and ability of a manager for the major purpose of working with different kinds of people. The most important and critical tasks of management is the ability with various kinds of people. The interpersonal skills of management would be able to enable managers for becoming leaders and thus be able to motivate the employees for making much better accomplishments (Bratton and Gold 2017). These skills would also be helpful for making an effective use of the potential of humans within the company. Hence these are the essential skills that would be required for the managers within an organization. The Managerial Knowledge The knowledge and the skills of the individuals would be widely considered for the representation of an important component within the logical capital of a firm. The value of the knowledge of an individual would also be recognized from the perspective of the capability of the manager within an organization (Bolden 2016). The capabilities and the routines of an individual are being considered for acting as an interface for the purpose of the knowledge of an individual. The most important issue that needs to be considered as how would the managers would use the knowledge in order to perform their prescribed duties. The managerial knowledge could be defined as the process of acquiring, sharing and using the information and knowledge within the various purposes of an organization. The knowledge within an organization would deal with unambiguous knowledge and should also possess attribute of maturity (Holsapple 2013). The approach could be multidisciplinary. This approach would be intended in order to achieve the various objectives of the organization. The knowledge within the managerial functions is important as it ensures every relevant resources and information. These resources would be vital for the managers of the organization whenever they would require it. The knowledge gained by the managers would help in avoiding duplicated efforts. The traditional systems of the gaining of knowledge are mainly and fully focused in order to capture the knowledge within the centralized systems. The knowledge within an organization has the capability to improve the speed of the decision making process and the quality of work. Knowledge would help to enable the individuals in order to motivate the sense of innovation and hence meet the changes within the business of the organization. This would help them to meet the changing needs within the processes of the organization (Foss, Lyngsie and Zahra 2013). Knowledge could also be helpful in improving the efficiency of the units of operation and the processes of the businesses within the organization. With faster accessibility to the different types of information and the resources within the organization, it is possible for the various employees to act in a quick manner. The sharing of important knowledge and the collaboration within the processes of work would also help in increasing the value that would be offered to the customers (Dalkir 2013). The managerial knowledge normally refers to the knowledge that could be accumulated over the course of the career of an individual. The manager of an organization would have the proper knowledge that would provide the capability to perform the prescribed work. The knowledge would be required for the manager in order to maintain his position within the organization. With the help of proper knowledge, the manager would also be able to solve various problems within the organization and thus would help in enhancing the betterment of the organization (Choudhary, Akhtar and Zaheer 2013). The Managerial Abilities The managerial abilities would refer to the different abilities of the managers that would be helpful in making various decisions of the business and thus would be able to lead the subordinates within the company. There are some abilities, which should be possessed by a manager within an organization for performing the various tasks within organization and thus take a control over the business processes. The three vital abilities, which should be possessed by a manager are described as: Communication, time management and decision making abilities (Helfat and Peteraf 2015). An effective ability that should be possessed by a manager is a proper sense of communication. The manager of an organization could be judges based on his abilities of communication. The manager should possess the ability to express themselves concisely and in a clear manner. They should also possess the ability to gain the attention of their clients or employees so as to persuade them in making their task done within the estimated time. The management of time within the workplace is an essential thing, which should be maintained in order to perform the duties within the estimated time. The time management abilities are supposed in order to save time with the increasing loads of work. The managers within an organization should motivate their employees to complete their respective works within the proper time in order to ensure that the deadlines are met and thus they would be able to satisfy the demands of the clients. The managers of a particular organization could prioritize the tasks in order to focus on the important things. They should also ensure that the meetings that are organized should start and end within the proper time and that every employee should stick to the agenda (Kerzner and Kerzner 2017). The ability to make proper decisions should also be considered as an important measure for the growth of an organization. Every manager should possess the ability to take a decision when there is a need. The proper ability of decision making could be defined as a process in which a problem could be defined, the proper solutions could be analyzed and based on them a proper outcome would be selected. Proper making of decisions could help an organization to save itself from vital situations. Hence a manager should possess the right capability of making decisions (Romiszowski 2016). Recommendation for Improving the Processes in Business The manager has the most important responsibility as they have to manage the entire process of management within an organization. The managers within an organization should be able to outline their goals. They should focus on the goals that are set for the organization and then choose the best course of actions that should be followed. They should also decide the things, which are lacking within an organization and then decide on the various actions that should be taken in order to improve the process of the business within the organization (Ghattas, Soffer and Peleg 2014). Every team within an organization has a vast set of information. They should be able to collect the type of information that would be able to help in improving the business processes. The managers could conduct a survey and thus allow their team members to be anonymous. This would help them in identifying whether their employees have accepted them as their manager. They should also talk to their employees regardin g the welfare of the organization. The managers should listen to the complaints of the employees and then should decide on the course of actions that would be needed in order to improve the business processes. They should also maintain a healthy mode of communication, which is the most important part within an organization. Hence, the managers should follow the proper recommendations for an effectiveness within the business processes (Stark 2015). Conclusion Based on the above report, it could be concluded that the managers within an organization play a major role for the betterment of the organization. The major decisions within the processes of an organization are mostly taken by the managers. This report focusses on the various on the various knowledge, abilities and skills that would be essentially required by the managers for the growth and betterment of the processes within the organization. Proper skills should be developed by the managers in order to tackle the situations that would arise from the everyday operations within the business processes. Knowledge is also another major key factor that would be extremely essential for deciding the right actions. The role of a manager is to manage the several processes within the organization. They have to understand the situations within the business and then with the help of proper knowledge, they should decide about the later course of actions that would be needed to be taken. The mana ger should also possess proper abilities for deciding the actions that would be needed in times when such critical situations would arise. The skills of management and functions are a very important characteristic of any organization. The managers should be able to derive proper strategies that could help in tackling various kind of practical functions within the workplace and thus ensure a proper business environment. References Bolden, R., 2016. Leadership, management and organisational development. InGower handbook of leadership and management development(pp. 143-158). Routledge. Bratton, J. and Gold, J., 2017.Human resource management: theory and practice. Palgrave. Choudhary, A.I., Akhtar, S.A. and Zaheer, A., 2013. 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